Privacy policy

Carefully review this policy, and if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@filatelier.com

Personal Information

This Privacy Policy describes how filatelier.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. 

When you visit our website, we collect certain information such as your name, billing address, shipping address, payment information,email address, phone number, as well as your interaction with the website, and information necessary for the purpose of loading the website accurately for you, to perform analytics on website usage to optimize our website, to provide customer support, to provide products or services to you to fulfill our contract, to process your purchases, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Cookies

 We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. We use cookies to optimize your experience on our Site and to provide our services. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.